diff --git a/frappe/public/js/frappe/form/footer/timeline.js b/frappe/public/js/frappe/form/footer/timeline.js
index facf4d6298..03d68a8221 100644
--- a/frappe/public/js/frappe/form/footer/timeline.js
+++ b/frappe/public/js/frappe/form/footer/timeline.js
@@ -657,7 +657,7 @@ frappe.ui.form.Timeline = Class.extend({
 		var valid_users = Object.keys(frappe.boot.user_info)
 			.filter(user => !["Administrator", "Guest"].includes(user));
 
-		return valid_users.map(user => frappe.boot.user_info[user].username);
+		return valid_users.map(user => frappe.boot.user_info[user].username || frappe.boot.user_info[user].name);
 	},
 
 	setup_comment_like: function() {